Started a new business venture but struggling to keep up with every aspect of your work? You need an integrated system to do the heavy work for you. We understand that investing in an ERP or CRM seems like an expensive affair for small and medium businesses (SMBs) but it is an essential part of managing a business efficiently.
With so many different options in the market for CRM and ERP, it is often difficult to determine which one suits your requirements perfectly. You must understand that customer relationship management is going to be a crucial part of your venture because your customers will always seek better services and the only way you can guarantee that they come to you is by ensuring excellent customer service.
Microsoft Dynamics CRM has been developed keeping both SMBs and large enterprises in mind. While larger enterprises can spend on an expensive on-premise system, SMBs look for affordable options and ease of use. That’s why Dynamics 365 comes across as the perfect option for SMBs as it can be hosted on the Cloud as well.
Whether you want to boost your sales, improve field service or customer services, Dynamics 365 has got you covered. Need more reasons to invest in Dynamics CRM? Let us give you some.
As pointed out earlier, SMBs usually have a cost concern when it comes to business. Microsoft offers several license options that can be utilized by the SMBs to their advantage. You can also leverage the power of Microsoft’s Cloud platform to keep your business costs in check. Its world-class, secure Cloud platform provides a 24/7 operational view of your business without breaking your bank.
Empowers your staff with insights
Your sales team, field service team, customer service team and every other team responsible for various departments need insights to perform better. Dynamics 365 provides that on a unified platform that can be accessed from anywhere and anytime. Empower your staff with relevant insights to help them personalize relationships, predict customer needs, and increase sales. With information at their disposal, your staff members can create personalized shopping experiences for your customers.
Easy to integrate
Time is of great essence when it comes to your business. You don’t need deployments that’ll take months to integrate. With Microsoft Dynamics 365, the technical lift is smaller and takes less time to deploy. Dynamics 365 uses a standard data model that runs on an open architecture. It helps the platform to be more flexible and easily customizable. With Dynamics, you can work as you want because it is easy to use, flexible and easily integrates with your existing application familiar to your employees.
Business processes are not always stable and to keep up with the changing needs, you’ll require a software that can be scaled up or down as needed. Dynamics 365 provides you with a flexible architecture to accommodate all your business needs.
Easy access to data
One of the most remarkable features of Dynamics CRM is the accessibility. Dynamics 365 integrated with Office 365 ensures that your work isn’t hindered even if you’re outside office. You can access the necessary information from anywhere and any device of your choice.
Microsoft Dynamics 365 Business Edition is a perfect match for SMBs. It’s flexible, scalable, cost-effective, provides ease of integration and gives access to a cloud-based suite of intelligent business applications that are precisely designed for SMBs. With the power of Dynamics CRM, you can address major challenges around inventory management, financial management, project management, customer service, field service and sales, all within a single system.